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Privacy Policy

Privacy Policy

Effective Date: August 2, 2023

  1. Introduction

The purpose of this Privacy Policy is to allow you (the “User”) to understand how we, Catholic Family Crates LLC. (“Catholic Family Crate”) collect and use the personal information you provide to us through the websites and mobile apps that we own and operate (in each case, the “Services”), both offline and online, that reference or link to this Privacy Policy.

This Privacy Policy applies to information collected by Catholic Family Crate and does not apply to information collected by any third-party sites to which Catholic Family Crate may link or to information provided to, or collected by, third-parties through cookies, web beacons, or other third-party technologies served during your visit to the Services.

  1. Information We Collect and How We Use It

Personal Account Information: If you choose to sign-up for our subscription box service, or engage in other transactions or activities (for example surveys or sweepstakes entries, among other things), or sign up for other services, on our Services, you will be asked to provide the following basic information: your name, your e-mail address, your mailing address, your telephone number and your credit card or other payment information.

We need these categories of information in order to enter into a transaction agreement with you to provide you with the goods or services you have requested.

All of this information submitted by you will be subject to this Privacy Policy and is called “Personal Account Information.”

As part of our agreement with you, we may use Personal Account Information to contact you or send you notifications about products and services that you have ordered. We may also, on the basis of your consent or our legitimate business interests, send you notifications about products and services that we otherwise think may be of interest to you. You can withdraw your consent at any time by using the opt-out mechanism in the notification or contacting us directly.

Technical Data: When a User visits the website Services, our servers automatically record information regarding the User’s browser type, browser language, platform type, IP address, web request, number of clicks, domain names, the amount of time spent on particular pages, the date and time of use of services and interactions with the Services (“Technical Data”). We store Technical Data through use of cookies, pixels, or other similar technologies.

Catholic Family Crate uses Technical Data for the following legitimate business purposes:

(a) to diagnose and prevent service or technology problems that are associated with the IP addresses;

(b) to help us provide you with customized content and promotions that match your stated preferences;

(c) to prepare geographical or other statistical data to help us better serve our Users;

(d) to create new features, promotions, and services in connection with the Services;

(e) to measure the effectiveness of our advertising campaigns;

(f) to monitor the use of the Services;

(g) to confirm that Users have visited previously;

(h) to keep track of the status of your shopping cart; and

(i) to perform other functions on the Services.

You can set your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. However, if you set your browser to disable all cookies, some features of the Services may not function properly. 

SMS MARKETING

With your permission, you may opt-in to our SMS Marketing and we will send you texts about our company, products, recipes, promotions, and other updates.

You can opt-out at any time. An unsubscribe link is provided in every text message you receive from us. We will never share your phone number. We use Klaviyo for our SMS marketing. You can read more about how Klaviyo uses your Personal Information at https://www.klaviyo.com/legal/privacy-notice

We use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

By consenting to SMS Marketing, you agree to receive marketing text messages from us at the number provided, including messages sent by autodialer. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. Reply HELP for help or STOP to cancel.

EMAIL MARKETING

With your permission, you may opt-in to our email newsletter and we will send you emails about our company, products, recipes, promotions, and other updates. You can opt-out at any time. An unsubscribe link is provided in every email newsletter you receive from us. We will never share your email address.

We use Klaviyo for our email marketing. You can read more about how Klaviyo uses your Personal Information at https://www.klaviyo.com/privacy

  1. Disclosure of your Information

Catholic Family Crate may provide your Personal Account Information, Technical Data, or Referral Information to third-party service providers that we engage to assist us with the operation of the Services and the provision of products and services. Such access is provided with the understanding that these parties will use the information for these limited purposes and in accordance with our Privacy Policy.

Unless otherwise disclosed at the time of collection of information, Catholic Family Crate does not share Personal Account Information, Technical Data, or Referral Information with third parties for their own direct marketing purposes. 

Catholic Family Crate may also provide your information to service-providers who provide marketing insights, such as lookalike models or other statistical research. Catholic Family Crate may also provide general demographic, aggregated, or deidentified information about Users and customers and their preferences to advertisers and other existing or prospective business partners.

In addition, Catholic Family Crate reserves the right to share Personal Account Information, Technical Data, and Referral Information with authorized third parties if:

(a) we believe we are required to do so in accordance with a law or to respond to a subpoena, court order, or other lawful request by a public authority, including to meet national security or law enforcement requirements;

(b) we believe that such disclosure is necessary or appropriate to enforce our Terms of Use and Sale;

(c) we believe that such disclosure is necessary or appropriate to take precautions against liability;

(d) we believe that such disclosure is necessary or appropriate to investigate and defend ourselves against any third-party claims or allegations;

(e) we believe that such disclosure is necessary or appropriate to assist government agencies;

(f) we believe that such disclosure is necessary or appropriate to protect the security or integrity of the Services;

(g) we believe that such disclosure is necessary or appropriate to protect the rights, safety or property of Catholic Family Crate, our Users or others; or

(h) Catholic Family Crate becomes involved in a merger, acquisition, or other transaction resulting in a change of control of Catholic Family Crate or a sale of substantially all of the assets of the business or of a particular product line or division of the business, in which case Personal Account Information may be transferred in connection with the transaction and may become subject to the privacy policy of another entity.

  1. Third-Party Pixels and Cookies: 

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optoutThis information can also be found here: https://retention.com/support/update-privacy-policy/

  1. Security

We take reasonable and appropriate measures to help keep information secure and to help prevent it from becoming disclosed. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect so we cannot guarantee, and you should not expect, that your information will be secure in all circumstances.

  1. Choice

We do not collect, use, or disclose your Personal Account Information in any ways or for any purposes that are materially different from those set forth herein. However, if we wish to do so in the future, we will obtain your consent first, and offer you the choice to opt-out of such collection, use, or disclosure.

  1. Data Quality, Access, and Rectification

We will make reasonable efforts to ensure your Personal Account Information is accurate and complete and we will update or correct your information as needed when notified by you. In addition, you can manage your Personal Account Information through your Catholic Family Crate account. If you would like to request access to your personal information, request to verify your personal information, identify any inaccuracy in your personal information, or change your personal information in any way, please contact us. 

  1. Retention

We will keep your Personal Account Information in active files or systems as long as needed to meet the purposes for which it was collected or to fulfill the other purposes outlined herein.

  1. International Transfers

This website is hosted in, and our Services are provided from, the United States. Accordingly, by providing your Personal Account Information through the Services, you consent to the transfer of your information from your country of residence to the United States. 

  1. Other Sites

As noted above, this Privacy Policy only applies to our Services. Our Services may include links to other sites, but Catholic Family Crate does not control the privacy practices of other sites. Catholic Family Crate is not responsible for the privacy practices of other websites.

  1. Changes to this Policy

Catholic Family Crate may change its Privacy Policy from time to time. Any updated policy will be posted on this page and the effective date of the updated policy will be indicated at the top of the page.

  1. How We Communicate with You

If you have any questions about our Privacy Policy, you can contact us by emailing us at hello@catholicfamilycrate.com. If we need, or are required, to contact you concerning any event that involves your information, you agree that we may do so by email, telephone, or mail.

  1. Do Not Track Signals: Some web browsers and devices allow you to broadcast a preference that your activities online not be “tracked”. At this time, our Services do not take action in response to “do not track” signals.

  2. Changing and Deleting: You may access your Personal Account Information through your profile on our Services and delete, change, or modify certain information. For additional assistance with modifying or deleting information provided to our Services, contact us at hello@catholicfamilycrate.com.
  3. Questions or Complaints

Should you have any questions or complaints regarding our Privacy Policy, please feel free to contact us at privacy@catholicfamilycrate.com. United Kingdom or European individuals may also contact our United Kingdom and EU representative, The Document Warehouse International Compliance Office, at dpo@tdwico.com and if we cannot resolve your question or complaint to your satisfaction, you have the right to file a complaint with the competent data protection Supervisory Authority in your jurisdiction.

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